These are the people that make sure The Vape Store gets everything to you safe and sound.
Damien started working at The Vape Store back in 2015 as one of our casual retail staff. It wasn’t long before he started helping with shipping out the orders for our website and then moving into the role of online manager.
Damien completely transformed and streamlined our online business and has allowed us to expand and scale to meet the needs of our growing customer base. He has helped us improve every aspect of running our online business and has been the backbone of The Vape Store.
He’s also been the guy who you might have seen in some of our video reviews and tutorials.
Damien’s new role in the business is Marketing Manager and all-round operations guru.
Damien is a movie buff and runs a podcast (Celluloid Junkies) and is fascinated with serial killers (should we be worried?). His favourite pizza is cheese – yep, you got that right – just cheese.
Sara started with us back in 2016 at the Albury store as a retail assistant. In December 2017 she moved to Adelaide to be part of our online team (with a little bit of begging from us).
Sara does the packing and shipping for our online customers and does an amazing job. If you’ve ordered from us in the last couple of months, then your order was packed and shipped by Sara.
She is also our new social media manager and is completely changing how we are doing things in that area. You might have noticed a change to the way we post on Facebook recently and that’s due to Sara’s natural warmth and ability to engage with just about anyone.
Sara loves Keeping up with the Kardashians and hates the new Snapchat update.
Alan started with us back in early 2017 as one of our retail team at Holden Hill. He’s since moved into the role of customer service and the massive task of ordering stock.
If you’ve sent us an email or a message on our contact form, it will usually be Alan who will be replying to you.
He also helps with our online shipments and his knowledge of the technical side of vaping has been invaluable.
Alan could beat anyone in a trivia competition and we’re all constantly amazed at how much useless information he can retain! He also seems to like cold pizza so on pizza Friday he waits until later to eat his.